Achieving Successful Outcomes

The true effectiveness of PRISM depends on how well groups keep to guidelines, common understandings, ethical considerations and organisational expectations. These are the ground rules which allow for a safe environment for all participants and assist in keeping the process on track.

Here are the top ten:

ONE : Agree to a common understanding that:

    • Participants can learn and are capable of growth.
    • Participants can receive value and are capable of contributing value regardless of experience and designation.
    • Participants are self-directed and therefore can choose to take what is of value to them personally from a PRISM session, and leave the rest.

TWO : Have a group Facilitator:
The facilitator’s role is to guide the process within PRISM, and keep everyone on track.

THREE : Keep to one speaker at a time:
This ensures group members know who they should be listening to.

FOUR : Respect individual differences and perspectives:
All participants bring different perspectives, and therefore offer thoughts and experiences that could be of use to others.
The intention of the group is to foster an environment of mutual respect, understanding and trust.

FIVE : No dialogue between the Seeker and the group unless the process stipulates: This ensures there is listening, and it removes the opportunity for negative comments such as “I’ve done that before with someone else, it won’t work…”

SIX : Keep names and personal information confidential:
This focuses on the solution as opposed to the person and removes the ‘exceptions’ that might otherwise be given to certain persons.
It also does not predetermine failure about a person because they have a ‘history’ and helps keep to the core issue.

SEVEN : Speak in ‘I’ statements:
When speaking, participants should refer to themselves using ‘I’ statements. For example: “There was a time when I felt…” rather than “You should…”. Do not make judgement statements, give advice or make assumptions about the Seeker or others, unless the process requires it. It can feel uncomfortable at times not to jump in however the Facilitator needs to be strict about this!

EIGHT : Increase people’s choices and opportunities:
Provide feedback to others that is generous. It is meant for consideration and another way of dealing with issues, which increases the choices and opportunities available to the Seeker. The Seeker has the freedom to choose what is best for them, and decide what to do.

NINE : Declare conflicts of interest:
Where a participant feels they have a conflict of interest, they can declare it and choose to stay in the process or observe. This keeps communication transparent.

TEN : Be kind to each other:
Build others up and support everyone to be their best selves.
Don’t progress with deeply personal issues.

Wishing you well with PRISM.

Have fun, gain insight, laugh loudly and enjoy the process.



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